Privacy Policy
Privacy Policy
Escenzy respects your privacy and is committed to handling personal information responsibly.
Information We May Collect
We may collect information when you:
- Visit our website
- Place an order
- Create an account
- Contact customer support
- Subscribe to marketing communications
- Interact with our advertising
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Device and browser information
- IP address
- Website activity
- Marketing preferences
Payment information is generally processed securely by Shopify and our payment providers rather than stored by Escenzy in full.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Provide customer service
- Send order and delivery updates
- Process returns or claims
- Detect and prevent fraud
- Improve our website
- Analyze website performance
- Measure advertising performance
- Send marketing communications where permitted
- Comply with legal obligations
Shopify and Service Providers
Our store is hosted on Shopify.
We may also use third-party providers for:
- Payments
- Shipping
- Analytics
- Advertising
- Email marketing
- Customer support
- Website functionality
These providers may process information as necessary to provide their services.
Cookies
We may use cookies and similar technologies for:
- Essential website functionality
- Shopping cart functionality
- Analytics
- Advertising
- Personalization
- Remembering preferences
Please see our Cookie Policy for more information.
Marketing Communications
Where permitted, we may send promotional emails or other marketing communications.
You can unsubscribe at any time using the unsubscribe link included in our emails.
Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information, including rights to:
- Access
- Correct
- Delete
- Restrict processing
- Object to certain processing
- Withdraw consent
- Opt out of certain advertising or data-sharing practices
To submit a privacy request:
Email: eleganx.homes@gmail.com
Data Security
We use reasonable safeguards designed to protect personal information.
However, no method of online transmission or storage can be guaranteed to be completely secure.
Updates
We may update this Privacy Policy periodically.
The current version will always be published on this page.